At HUGG, we deeply appreciate the generosity of our donors and hold ourselves to the highest standards of integrity and accountability. We recognise that each donation, gift, and bequest is a testament to the trust and support placed in our organisation, and we pledge to handle them with the utmost care and respect.
Our Commitments to You:
- Accountability and Transparency: We are committed to transparency in our operations and finances, ensuring that donors and prospective donors have full confidence in HUGG’s mission and impact.
- Effective Utilisation of Funds: Your gifts will be used efficiently and effectively to further HUGGs mission and objectives, with a clear focus on their intended purposes.
- Acknowledgement and Recognition: We will promptly acknowledge and recognise your generosity, while also respecting your desire for anonymity if requested.
- Reporting: HUGG will keep you informed about the tangible impact of your philanthropy and our evolving needs and priorities, ensuring transparency and accountability in all our endeavours.
- Privacy and Data Protection: We respect your right to privacy and will comply with GDPR guidelines and all relevant laws regarding the use of personal data.
- Financial Transparency: We will provide audited accounts and other pertinent financial information in an easily accessible format, ensuring transparency and accountability in our financial management.
- Efficient Resource Management: HUGG is committed to investing appropriate administration and fundraising costs while maximising the impact of your donations, ensuring that your support goes most effectively towards helping those in need.
- Professional Standards: All individuals representing HUGG will adhere to the highest professional standards at all times, demonstrating integrity, honesty, and respect in their interactions with donors and the community.
- Accessible Support: We are here to support you and address any questions, concerns, or complaints you may have regarding your gift or our organisation. Your satisfaction and trust are paramount to us.
By adhering to these principles, HUGG aims to foster a positive and rewarding experience for all donors, ensuring that your generosity creates meaningful and lasting change in the lives of those we serve.
Thank you for your invaluable support and belief in our mission.
